Physical Therapy
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Patient FAQ

Are you in network with my insurance?
We are in network for most insurance companies. If you are unsure call the customer service number located on your insurance card.

How do I know what my Benefits are?
We verify insurance for each patient as a courtesy. We can tell you what your insurance company has quoted as your benefits.

How long will the appointment be?
The first initial visit is the longest. The first time plan to be here 1 to 1 1/2 hours then visits are approximately 45 minutes to 1 hour long.

Do you accept assignment on Medicare?
Yes we do.

Will you bill my insurance company?
As a courtesy to the patient we do bill the insurance company.

When am I expected to pay my co-pay?
Office visit co pay’s are expected to be paid per visit.

Do you offer payment plans?
Yes, we do offer different types of payment options with approval.

Do I have to be referred by a physician?

Yes, you do need to be have a referral. Your referral can come from a M.D, D.O, Dentist, Chiropractor, Nurse Practitioner or Podiatrist.

What should I expect at my first appointment?

The therapist will take a history then do a thorough physical evaluation. Based on their finding, treatment will begin right away and include a home exercise program.

What should I wear?
Make sure to wear or bring loose fitting clothes. A tank top if you have an upper extremity problem and a pair of shorts if it is a lower extremity problem.

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